Email & SMS retention for ecommerce brands
Winning a customer costs real ad money. We build the Klaviyo email and SMS engine that keeps them buying, so first orders turn into repeat revenue on autopilot.
one or two brands a month · fourteen days from kickoff to liveWhat we believe
The money in ecommerce lives in the second purchase, and the third, and the customer who keeps buying for years because you stayed in their inbox the right way.
Most brands never build that. The flows sit half finished, the campaigns go out when someone remembers, and the list goes cold while the ad budget keeps climbing. We fix that, because the cheapest revenue you will ever make is the revenue from a customer you already have.
This is the industry math, and the reason email and SMS are the highest-margin move for a brand that already has traffic. The numbers below are why the list you already own is worth so much.
Cheaper to sell to a customer you already have than to acquire a new one.
Of a healthy ecommerce store's revenue comes from email and SMS. Most brands sit well under ten.
Average cart abandonment. That is the sale you almost made, sitting in a flow no one built.
Two numbers from your store, and the size of the gap shows itself.
$120,000a year left on the table.
That is about $10,000 walking out the door every month.
A healthy list drives about 30% of revenue through email and SMS. That is the benchmark this math uses.
Two channels, one system. Automated flows that recover revenue around the clock, and campaigns that keep your list buying.
The automations that do the work while you sleep. Welcome, abandoned cart, browse abandon, post-purchase, and winback, each one built to catch a customer at the exact moment they are ready to buy again.
What's included
SMS for the high-intent moments, and the pop-ups and sign-up forms that turn anonymous traffic into subscribers you can actually reach. A bigger list, worked harder.
What's included
Your list only makes money if you actually send to it. We run the campaign calendar, so promotions, launches, and newsletters go out on a schedule instead of whenever someone remembers.
What's included
The welcome email is the first thing a new subscriber sees, and the fastest place to turn a signup into a first order. Scroll any one of these top to bottom.
Sample emails shown for illustration. Brand names and logos belong to their respective owners and do not imply a partnership or endorsement.
Once it is built, this runs on autopilot, catching every visitor with the right message at the right moment, from the first hello to the winback a year later.
Welcome
The first impression, and the first offer they cannot ignore.
→Abandoned Cart
The sale they almost made, brought back before it goes cold.
→Browse Abandon
Real intent with no action yet. We close the gap.
→Post-Purchase
One order turned into the next, and the one after that.
→Winback
A quiet list woken up and turned back into revenue.
Speed is part of the offer. We take one or two brands a month so we can move fast and stay locked in on yours.
Fit Call
Twenty minutes. We look at your store and tell you straight if we can move the number.
→Kickoff
We map the flows, the campaigns, and the offer, then the fourteen-day clock starts.
→The Build
Flows, campaigns, and SMS get built and tested while we stay in close contact.
→Launch
Everything goes live at once, and the revenue starts coming in.
We are not for everyone, on purpose. Here is who we do our best work with, and who should keep scrolling.
We give away the knowledge and charge for the execution. Start here, no call required.
Answer a few quick questions and get your leak score, the exact leaks costing you revenue, and the three fixes to make first. Takes three minutes.
Scan your store →Seven plays pulled from 8-figure brands, with a steal-this box on every page so you can run them the same day. Lands in your inbox.
Get it free →We take one or two brands a month. If you are doing over $10k a month and want your list to actually make you money, apply and we will get on a call.
Know a brand we should work with? Send them our way. When the emails work, you get 10% of what we earn from them, for as long as they are a client. We do not pay unless we get paid.
Email us a referral smart move.